Terms and
Conditions

Effective Date: 22 September 2025

Welcome to Secret Burger Kitchen (SBK). By accessing or using our website, you agree to the following Terms & Conditions.

Use of Website

  • Our website is intended for lawful use only.
  • You must not attempt to disrupt or misuse the website or its content.

Orders & Payments

  • Orders placed via links on our website are redirected to a secure third-party POS platform.
  • SBK does not collect or store your payment details; payments are processed exclusively through the POS provider.
  • By placing an order, you agree to comply with the POS provider’s own terms and policies.

Delivery & Pick-Up

  • Estimated delivery times are indicative only and may vary.
  • Customers are responsible for providing accurate delivery details.
  • For pick-up orders, customers must collect within the designated timeframe.

Cancellations & Refunds

  • Cancellation and refund requests must be directed to the POS provider in accordance with their policies.
  • SBK is not responsible for delays, failed transactions, or refund processing by the POS provider.

Intellectual Property

All content, trademarks, logos, and images displayed on the SBK website are the property of SBK and may not be used without prior written consent.

Limitation of Liability

To the fullest extent permitted by law:

  • SBK is not liable for any loss, damage, or expense arising from use of the website or reliance on third-party POS services.
  • Food allergies or dietary restrictions are the responsibility of the customer to disclose when ordering.
Secret Craving (Include Featured Item, Sips)

1/3 Pound Smash Burger, Yellow American Cheese, Lettuce, our Secret Burger Sauce and a Secret Burger Season Blend that will have your mouth watering. Served with a side of fries.

Burger Toppings - Sauce
Required, select 1 item
Burger Toppings
Optional, select up to 8 items
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Signature Bacon 1/3 LB Smash Burger w/ Cheese & Fries
+$16
(Mayo, SBK Sauce (Mild))
Signature Bacon 1/3 LB Smash Burger w/ Cheese & Fries
+$16
(Mayo, SBK Sauce (Mild))